The old adage about there being no such thing as bad publicity doesn’t hold true in the internet age.
When there are now more people than not in the western world using the internet to search for everything that they interact with from hotel bookings and restaurants to plumbers and other local services there has never been a more important time to ensure that the information that comes up in a search is not harming your company or personal image.
If you went to a search engine to find a local pubs phone number and next to it was a negative review talking about the terrible attitude of the waiter would you then book it for Sunday lunch? Most people wouldn’t but what if that was your pub and the waiter in question was only there for one day as you let him go for being rude to customers? What if your competitors have posted fake reviews to lower your public image?
These are just two scenarios that can be disastrous for your business or personal reputation. Online Reputation Management is the answer, Talea can help by “smoothing out” your reviews, having negative reviews removed from the internet and getting incorrect information removed.
Your Online Reputation Management is one of the most important things you can do to protect your brand.